Frequently Asked Questions

Feeling hungry? Use TablePouncer.com to find & BOOK last minute tables, with great deals, at the best restaurants in your city. It's online, real-time and simple to use.

  • What is TablePouncer.com?

    The best restaurants have empty tables on any given night and these restaurants would rather have their tables filled than empty. TablePouncer allows it's members to book these tables on a last-minute basis and receive exclusive discounts of up to 70% off their food bill or total bill. TablePouncer is a strictly no voucher booking service, meaning our members get treated the same as the restaurant's own full paying customers.

  • Why should I book through TablePouncer?

    Hundreds of restaurants reward you for booking through TablePouncer by giving you exclusive discounts on their last-minute empty tables - on average you'll save 50% off your total food bill.
    The discounts will be for your entire group, so your savings will be considerable.
    There is no limit to the number of times you can book through TablePouncer.
    You can find great local restaurants with our simple to use search and browse functionality.
    You can book minutes before going to the restaurant - assuming there is availability of course!
    There won't be any embarrassing moments at the end of your meal where you need to reveal a paper voucher or promotional code!

  • How do I make a booking?

    Simply search for your dining choice and location from one of our hundreds of restaurants, then select your desired booking time and group size, click "book now" and complete your reservation. No paper vouchers or booklets are required - you will receive your booking confirmation voucher as an SMS.

  • How far in advance can I make a booking?

    TablePouncer is for last-minute restaurant bookings, so you can book a table for today or for tomorrow, but not any further in advance than that.

  • How do you confirm bookings for TablePouncer.com members?

    We know that both our members and our restaurant partners have mobile phones, so we use SMSs to notify restaurants of a member's booking, and confirm the booking to the member by SMS as well. We also send an email confirmation just to be doubly sure that the booking is received. Because the restaurant has control of their deals, number of tables allocated per deal, and the times they are available, they can put forward exclusive, highly discounted deals to attract customers at the times they need them most.

  • What do I do when I arrive at the restaurant?

    The restaurant will already know about your booking and that it was made on the TablePouncer website. In most cases this will mean that the last-minute deal discount is discretely applied to the bill at the end of your meal. In the rare instance that the restaurant is not aware of your booking, or they forget to apply the discount, they may require you to show them your TablePouncer SMS confirmation.

  • Does it cost me anything to make a booking?

    TablePouncer.com charges you a small booking fee for each booking that you make. This helps cover our administration costs and ensures that we're able to continuing sourcing the biggest discounts at the best local restaurants. Our business model is unique in that we don't charge anything to our restaurant partners, which allows us to secure the best possible discounts for you.

  • How much is the booking fee?

    The booking fee is £2.50 per person. This helps to cover our costs and allows us to negotiate the best last-minute deals at the best local restaurants.

  • How can I pay the booking fee?

    You can pay the booking fee using your mobile phone (easy steps provided during the booking process). You can also choose to pay using a credit card, debit card or Paypal account.

  • How do I cancel a booking?

    You can cancel the booking by calling the restaurant directly. We usually list the restaurant telephone number in your booking confirmation email and SMS.

  • If I cancel a booking, do I get the booking fee back?

    If you cancel the booking within 24 hours, we do not refund the booking fee.

    If the restaurant cancels the booking, or you cancel the booking more than 24 hours from the booking, then we do refund the booking fee back to your account. You'll be able to use the credit to make another booking in the future.

If you still have questions you need answered, contact us at support@tablepouncer.com

Bon appétit!

Founder, TablePouncer

Do you need some help?

0845 319 4239 Lines are open: Mon to Fri 9am - 5.30pm TablePouncer.com Venator House, Unit 9 St Stephens Court, 15-17 St Stephens Road, Bournemouth BH2 6LA